At DataServiceHubs, we strive to provide exceptional service and support to our clients. However, we understand that there may be times when you need to cancel or modify a service. Below is our Cancellation Policy:

1. Cancellation of Services

  • Consulting Services: If you need to cancel a scheduled consulting session or service, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee of up to 50% of the service fee.
  • Software Implementation & Training: For cancellations of software implementation or training services, we require a minimum of 5 business days’ notice before the scheduled start date. Cancellations made within this time frame may result in a cancellation fee of 25% of the total service cost.

2. Subscription and Ongoing Services

  • If you have subscribed to any ongoing services (such as cloud hosting, maintenance, or support), you may cancel your subscription by providing written notice at least 30 days before the next billing cycle. Cancellations made within 30 days may be subject to a pro-rated charge for the current month or billing period.

3. Refunds

  • Paid Services: If you cancel services before they are provided, we will offer a full refund minus any applicable cancellation fees.
  • Non-Refundable Services: Some services, such as pre-paid training sessions or software licenses, may be non-refundable once work has commenced or the service has been provided.

4. Modifications
If you need to modify or reschedule a service, we will do our best to accommodate your request. Modifications to scheduled services should be requested at least 48 hours in advance.

5. Termination by DataServiceHubs
We reserve the right to cancel or terminate services if we determine that the client is in violation of our Terms and Conditions or if we are unable to perform the services due to unforeseen circumstances. In such cases, a full or partial refund may be issued depending on the situation.

6. How to Cancel
To cancel any service or subscription, please contact us via email at [contact@dataservicehubs.com] or call us at [Insert Contact Number]. Please include your account details and the reason for cancellation to help us process your request efficiently.

7. Exceptions
In certain cases, exceptions to the cancellation policy may be made at the discretion of DataServiceHubs. These exceptions may apply to unforeseen events or situations that affect the provision of services.

We value your business and will work with you to ensure the cancellation process is smooth and straightforward. If you have any questions or concerns regarding our Cancellation Policy, please don’t hesitate to reach out.